What a Grasshopper Taught Me About Listening to Customers

How much of what your team knows about its customers is based on evidence, and how much is based on assumptions that have gone unquestioned?

That question is at the heart of our November 9th DSM Web Geeks meetup, What a Grasshopper Taught Me About Listening to Customers, presented by Clair Williams-Vavra.

Clair has spent her career working across startups and enterprises, including leading customer experience strategy, founding businesses, and now serving as COO at Strategic Innovation Consulting.

She’ll share a memorable experience from building a food startup and explore how asking better questions can help teams understand customer needs, identify friction, and make more informed decisions.

About the Venue

We’re excited to host this event at Source Allies, a prominent technology services company known for its brilliant minds and comfy slippers! Their team of experts has a wealth of experience in solving complex problems and building enterprise applications, making it the perfect setting for our tech-driven gathering. https://www.sourceallies.com/

4501 NW Urbandale Dr. Urbandale, IA 50322

RSVP

To ensure we’re well-prepared, we kindly request you to RSVP on MeetUp. 

Watch the Stream

For those unable to join us physically, worry not! This event, as well as future gatherings, will be expertly streamed on our Twitch channel at twitch.tv/dsmwebgeeks. Tune in from wherever you are and be a part of the DSM Web Geeks community.